According to this Shopify report, Ecommerce will slow down before picking up again in 2022. E-commerce companies have thrived amid the COVID-19 pandemic as more people have shifted to online shopping to avoid physical trips to the store. Amazon, E-bay, Etsy, Netflix, Peloton, Wayfair all did according to Business Insider.
But according to another site, Ecommerce sales looks more rosy this year. Here is the impact of Covid-19 on the Ecommerce industry.
2021 COVID-19 + ecommerce stats
- 56% of consumers have tried a new retailer during the pandemic
- 18% of consumers have tried curbside pickup for the first time over the COVID-19 period
- 36% of consumers have experienced substantial shipping delays due to COVID-19
- Ecommerce sales are forecasted to have increased 32.4% in 2020 with brick-and-mortar forecasted to fall 3.2% (eMarketer)
- Best Buy saw the largest YoY ecommerce sales growth in 2020 (105.5%), followed by Target (103.5%) and Kroger (79.2%) (eMarketer)
- Amazon saw 39.1% year-over-year sales growth in 2020 (eMarketer)
We’re seeing this rapid shift and it’s not just ecommerce. It’s everything. Our consumers are demanding speed and efficiency, no matter what you’re doing.Margo Hays Principal of Digital Strategy, TSG
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